Returns Policy

Returns and Refunds

Parts & Accessories


A 15% Restocking charge will be incurred for return of new and unopened items made within thirty days of purchase. Due to infection control reasons, no returns of opened items are accepted. No refunds after thirty days of purchase. Customer is responsible for return shipping costs and risk of loss for any incurrence of shipping damage during return transit. Contact ASI Customer Support to obtain a Return Authorization Number prior to shipment.


Delivery Systems

A 15% Restocking charge will be incurred for returns made within thirty days. No refunds after thirty days from purchase. Customer is responsible for return shipping costs and risk of loss for any incurrence of shipping damage during return transit. Contact ASI Customer Support to obtain a Return Authorization Number prior to shipment.


All Other Items 

For items such as instruments and handpieces, a 15% restocking charge applies for return of new, unused and unopened items made within thirty days of purchase. Due to infection control reasons, no returns of opened items are accepted. No refunds after thirty days of purchase. Customer is responsible for return shipping costs and risk of loss for any incurrence of shipping damage during return transit. Contact ASI customer support to obtain a Return Authorization Number prior to shipment.


Contact Customer Support
Email: parts@asimedical.net
Toll Free: 800.566.9953

Payment Methods

Visa | Mastercard | American Express | Discover

Online purchase are processed through our secure checkout.

Returns

A 15% restocking fee will be charged for all returns made within the first 30 days of purchase. Customer is responsible for shipping costs, and must contact ASI to obtain Return Authorization Number. Due to infection control reasons, no returns of opened items will be accepted.

See the Returns Policy for complete details.